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Welcome to Casa Four! Below you will find answers to frequently asked questions, practical information about your stay, and our house rules. We kindly ask you to read them carefully to ensure a smooth and pleasant experience for everyone.
To make your stay as enjoyable and effortless as possible, we offer a range of additional services in collaboration with trusted, high-quality local partners.
Please note: These services are provided by external companies and fall under own responsibility. However, we’re more than happy to assist in arranging everything smoothly for you.
We value respectful use of our villa and aim to provide every guest with a welcoming and enjoyable experience. While it is never our intention to impose penalties, we must outline certain rules and potential charges in case of significant breaches. These measures are only applied when necessary, to cover damages or extra services caused by rule violations.
Smoking Policy
• Smoking indoors: prohibited – €250 per room (deep cleaning and deodorizing)
• Smoking on or near lounge beds: prohibited – €250 + replacement cost for cushions if damaged (charge applies for any damage caused)
Cleanliness & Waste
• Leaving the house excessively dirty (food waste, unwashed dishes, scattered trash) – €250
• Dirty BBQ or grease traces – €250 (extra cleaning BBQ & outdoor areas)
• Improper waste disposal (applies if trash is left on the property or not placed in the designated public bins outside the gate) – €250
• Leaving food outside or feeding stray cats (this attracts rats and cockroaches, and stray cats may urinate or defecate on the furniture) – €250
Furniture & Property Damage
• Moved or damaged furniture – €250 + repair or replacement costs
• Lost or damaged keys/access equipment – €250 + replacement or reset costs
Pets
• Unapproved pets – €1500 (deep cleaning and allergen treatment)
Parties & Events
• Parties of any kind are strictly prohibited. If violated, fines from Guardia Civil (€50,000 to €60,000) will be charged to the main guest. The property owner is not responsible; the main booker will be held fully liable.
Unregistered guests are not allowed to stay in the villa.
By booking the villa and receiving this link, you confirm that you agree to the above rules and corresponding penalty terms. We truly value you as our guest and are committed to giving you the best possible experience at Casa Four. To maintain the quality of our villa, we kindly ask that you respect and follow the house rules. Fortunately, we’ve never had to enforce any of these penalties and we’d love to keep it that way. With your cooperation, Casa Four remains a special place and it allows us to keep improving our service for all who stay here.